Real Carrier Relationships

February 4, 2019

At Kingsgate, we understand the value our freight carriers bring to our business. They are the key to fulfilling our promise to our customers: that with Kingsgate Logistics they’ll ship confidently, with safe and reliable transportation services.

Our carriers are integral to what we do, and we have the standards and processes in place to make sure the Kingsgate carrier experience is the best you’ll find in the industry.  This past week, I was reminded of what a genuine relationship with a carrier can do and was extremely proud of our team as we received various glowing reviews on Google.

The quotes I share below echo how important it is to hire the right people and to trust that those people will carry out our company vision and mission by treating our carriers with the highest respect. This is the result of successful carrier relationships:

  • “I have been moving loads for Kingsgate for over 8 years now, they’re very honest and reliable especially Leah B. and Nick L. I don’t have any complaints and recommend other carriers to use Kingsgate. They’re accounting department is also very easy to work with and they pay on time on all loads. Keep up the good work.” – TJ D.
  • “Have been working with them several years now and couldn’t be more pleased with the way they treat us as a carrier. Good people that I enjoy working with on a daily basis!!” – Steve T.
  • “Hands down best broker in the business. As long as the truck is on time we always get our detention pay. Raye H. does a great job when problems arise and sends updated rate cons immediately. Raye has always answered any questions we’ve had within minutes. Matt S. is honest and upfront about everything and will tell me upfront if there’s a shipper or receiver who gives drivers a hard time. We haul 3-5 loads a week and have never had a cross word with them. If I had more trucks they would get them also. If you can’t work with these guys you may as well get out of the trucking business.” –  Jason M.
  • “I have personally worked with Eric S. & couldn’t have asked for a better rep from Kingsgate. He is available 24/7, whenever I have questions &/ concerns. Takes care of my drivers as if they were his own. The company is extremely professional & we never ran into issues working with them in almost 3 years. Accounting is always on time with payments! Kingsgate is definitely someone I will continue to build a business relationship with & they will be my first go to in covering my trucks. Thank you Eric for always taking care of me and my drivers!” – Danijela K.
  • “Chantal is awesome!! I have been working with Chantal for over a year now in the carrier capacity. It’s great because we have good communications with each other and we know we can count on each other to get the load covered. She is very professional and her customer service skills are excellent. Every time I call she answers the phone and treats me like family.” – Mary J.

My sincerest thank you to each carrier that took the time to review our company and team, you words mean a lot. And to my team – the partners and I are beyond grateful for your work, you’re the lifeblood of our business and we appreciate everything you do!

All the Best,

Jeff Beckham